Refund policy

Because Wild Hive Hot Honey is a perishable food product, we do not accept returns. But we do stand behind every jar and if something’s off, we’ll make it right.

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Damaged, Missing, or Incorrect Orders

If your order arrives damaged, incomplete, or not quite what you expected, email us at contactus@wildhivehothoney.com within 5 days of delivery. Include your order number and a photo if possible. We’ll sort it fast and hassle-free.

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Quality Concerns

We craft our hot honey with care and high standards. If something doesn’t taste or look right, reach out. We’re happy to review and help.

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Cancellations & Address Changes

If you need to cancel or edit your order, contact us within 12 hours of purchase. We process quickly, so changes aren’t guaranteed once the order is in motion.

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Still Need Help?

We’re always here. Email contactus@wildhivehothoney.com or DM us on Instagram.  We’re real humans and we actually respond.

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